Shipping & Delivery

United Designers is delighted to offer you worldwide shipping. Getting your order shipped and on its way is important to us. We work closely with our trusted courier partner and you can find more information on our delivery timelines and costs below. We also have an option for the item to be delivered to our store location in Mirdif City Centre, please email us at info@uniteddesigners.ae should you want the item delivered to our store and we can arrange this.

Some of our designers will produce your item after the order has been placed. Please note these production timelines are outlined in the descriptions of the relevant styles. The shipping timeline will be in addition to the production timeline.

UAE

  • Orders within Dubai, Sharjah, Ajman, Abu Dhabi and Ras Al Khaimah - We aim to deliver within 1-2 working days.
  • Orders for Al Ain and Fujairah – we aim to deliver within 3 working days.
  • Please note Friday is not a working day.

 

Costs:

Wherever you are within the UAE, we have a single delivery rate for orders below AED 500*

  • Orders above AED 500 will be eligible for free shipping.
  • Orders below AED 500 will be charged a fee of AED 20.

 

INTERNATIONAL

GCC Countries:

  • GCC countries will be delivered within 3 - 7 working days, depending on the delivery location.

Costs:

  • Orders above AED 500 will be eligible for free shipping.
  • Orders below AED 500 will be charged a fee of AED 70

Rest of the world:

  • We aim to deliver promptly based on our shipping providers timelines.

Costs:

  • All orders will be charged a fee of AED 110

 

Please note:

  • Deliveries not accepted on the confirmed delivery date can be subject to an additional delivery fee.
  • Deliveries outside of the UAE will be subject to import duties and taxes for your country, which will be invoiced to you by the courier company prior to delivery.
  • Orders via cash on delivery are subject to a fee of AED 20.
  • *Shipping times and costs for remote areas will be reviewed via the delivery location.

 

CANCELLATIONS

Should you change your mind on your order, you can cancel the order within two (2) hours from placing the order. Please email us on info@uniteddesigners.ae stating your name and order ID found on your order confirmation email from United Designers.

If an order is cancelled after the two (2) hour period from placing the order, and the order has already been shipped, shipping charges will not be eligible for a refund. Please receive the delivery and use the returns process (excluding non-refundable items).

If a payment has already been deducted from your account, please allow the timelines allocated from your bank for a refund.